FREQUENTLY ASKED QUESTIONS

Terms and Conditions


Shipping and processing time is usually 1-3 days.


The time I need to prepare for shipping varies,

depending on domestic / international orders.


Buyers are responsible for any customs and

import taxes that may apply.


DDsthlm is not responsible for delays due to customs.

Returns and Exchanges


I don't accept returns nor cancellations, however I gladly accept exchanges. Contact me within 14 days of delivery to see what we can swop your jewelry piece to. Buyers are responsible for return shipping costs.

If the item is not returned in its original condition,

the buyer is responsible for any loss in value.

Custom or personalized orders cannot be returned nor exchanged, unless they arrive damaged or defective.